{"id":2355,"date":"2014-11-19T10:51:25","date_gmt":"2014-11-19T02:51:25","guid":{"rendered":"https:\/\/support.miclub.com.au\/cms\/?p=2355"},"modified":"2024-03-10T12:49:12","modified_gmt":"2024-03-10T04:49:12","slug":"cant-login-on-mobile-app","status":"publish","type":"post","link":"https:\/\/support.miclub.com.au\/cms\/2014\/11\/cant-login-on-mobile-app\/","title":{"rendered":"Issues using the Mobile App"},"content":{"rendered":"<p><strong>1. Can&#8217;t login using an&nbsp;IPhone<\/strong><\/p>\n<p>When using an IPhone and you receive the spinning wheel on login then you need to disable private browsing mode. To do so:<\/p>\n<p>1. On Safari, navigate to the bottom of the screen and click on icon in the right corner.<br \/>\n2. Click on Private to disable Private Browsing mode.<br \/>\n3. Now re-login.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.miclub.com.au\/cms\/wp-content\/uploads\/PrivateBrowsingMode2.jpg\" alt=\"\" width=\"331\" height=\"44\"><\/p>\n<p><strong>2.&nbsp;Using an IPhone, when updating the Profile Picture a black screen is displayed when taking a photo<\/strong><\/p>\n<p>This issue is to do with the Browser which is set to not allow access to the camera. To resolve:<\/p>\n<p>1. Navigate to the Phone settings <br \/>\n2. Select Privacy <br \/>\n3. Select Camera <br \/>\n4. Now enable Safari<\/p>\n<p>&nbsp;<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.miclub.com.au\/cms\/wp-content\/uploads\/AllowCamera.png\" alt=\"\" width=\"214\" height=\"80\"><\/p>\n<p><strong>3. I have saved my website icon to my desktop but when updating the Profile Picture a black screen is displayed when taking a photo<\/strong><\/p>\n<p>1. Navigate to the Phone settings <br \/>\n2. Select Privacy <br \/>\n3. Select Photos<br \/>\n4. Now enable Web<\/p>\n<p>&nbsp;<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/support.miclub.com.au\/cms\/wp-content\/uploads\/AllowWeb.png\" alt=\"\" width=\"215\" height=\"136\"><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Can&#8217;t login using an&nbsp;IPhone When using an IPhone and you receive the spinning wheel on login then you need to disable private browsing mode. To do so: 1. On Safari, navigate to the bottom of the screen and click on icon in the right corner. 2. Click on Private to disable Private Browsing mode. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[54],"tags":[],"class_list":["post-2355","post","type-post","status-publish","format-standard","hentry","category-mobile"],"_links":{"self":[{"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/posts\/2355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/comments?post=2355"}],"version-history":[{"count":8,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/posts\/2355\/revisions"}],"predecessor-version":[{"id":5468,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/posts\/2355\/revisions\/5468"}],"wp:attachment":[{"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/media?parent=2355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/categories?post=2355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.miclub.com.au\/cms\/wp-json\/wp\/v2\/tags?post=2355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}